
María del Brezo Cresta y Gallego
Bachelor Student, Argentina, Mar del Plata
I am a detail-oriented biology student with proven organizational skills. My experience in managing calendars, emails, and administrative tasks has equipped me with the ability to maintain smooth operations and high data accuracy. I excel at data entry and verification, ensuring that all records are accurate and well-organized. My strong communication skills and emotional intelligence make me a collaborative team player. I am proficient in Microsoft Excel and Google Sheets, providing efficient data management and reporting capabilities.I embrace continuous learning and am eager to contribute to team success.
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Recepción Hostel
Managed a high volume of inquiries, room availability, and rates through streamlined booking systems, resulting in a increase in bookings per month.
Utilized advanced AI tools for booking management, reducing processing time and improving overall customer satisfaction.
Processed payments accurately and efficiently, issuing detailed receipts for every transaction to ensure transparency and accountability.
Managed inquiries effectively, achieving a 90% customer satisfaction rate through prompt responses and personalized service.
Fluent in both English and Spanish, I effectively communicated with diverse guests, making their stay comfortable and enjoyable. Bridged language barriers and provided exceptional service to international travelers.